Door-to-Door Paratransit Service

Operated in Cooperation with the Bluegrass Area Chapter of the American Red Cross

ADA Paratransit Service FAQs

Contact David Goodpaster, ADA Paratransit Coordinator, at (859) 244-2015 for an application.

Download an application here.

Download the WHEELS Rider's Guide

What is ADA Paratransit Service?

Lextran’s ADA Paratransit Service, operated in cooperation with the Bluegrass Chapter of the American Red Cross and Cardinal Hill Hospital, is a door-to-door public transportation system for disabled citizens of the Lexington-Fayette County area.  The service is designed to meet the needs of those who are prevented from using a Lextran fixed-route by providing economical and accessible transportation.

Where is this service available?

ADA Paratransit Service is available throughout Fayette County. 

What are the hours of this service?

Monday – Saturday  5:00 a.m. to 12:00 a.m.         Sunday  5:00 a.m. to 9:00 p.m.

How is a trip scheduled? 

Trips can be scheduled by calling (859) 233-3433.  Reservations are accepted from 14 days in advance until 4:45 p.m. the day before service is to be scheduled.  Please have available the pick-up address, destination address, and time of appointment when scheduling a trip.  All pick-up times are scheduled in half-hour time frames.  

How much does a trip cost?

When both the origin and destination are within ¾ of a mile of an operating Lextran fixed route, there is a charge of $1.60 per one way trip.  If outside of this, a premium rate of $2.00 per one way trip is charged. 

Fares must be paid exact or by electronic fare.  One personal care attendant (PCA) can ride free.  Additional people can ride with any given passenger for an additional $1.60 or $2.00 per one way trip if space is available.  All attendants and companions must have the same origin and destinations.

What if a scheduled trip needs to be cancelled?

A trip must be cancelled by 4:30 p.m. the afternoon before a scheduled trip.  Lextran will suspend the use of this ADA Paratransit Service to those who have an excessive number of late cancellations or no show violations.

For additional information, please download the WHEELS Rider's Guide by clicking here.  To request a copy by mail, please call (859) 233-3433, extension 327.